KalpAgro Privacy Policy

At KalpAgro, your privacy is of the utmost importance to us. We are committed to protecting and respecting your privacy as you explore our premium collection of dairy and organic products. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website and make purchases through our online store.

By using our website and services, you consent to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with KalpAgro:

  • Personal Identification Information: This includes your name, email address, phone number, shipping and billing address, and payment information.

  • Account Information: If you create an account with KalpAgro, we will store your login credentials, order history, and preferences.

  • Technical Data: This includes information such as your IP address, browser type, device information, and browsing activity on our website.

  • Payment Information: We collect payment details when you make a purchase, but we do not store your credit card information. Payments are processed securely through trusted third-party payment processors.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: To complete and fulfill your order, including shipping, billing, and providing customer support.

  • Improving Your Shopping Experience: To personalize your experience, offer product recommendations, and tailor content based on your preferences.

  • Marketing and Communications: With your consent, we may send you promotional emails, newsletters, or offers about new products and services. You can opt out of these communications at any time.

  • Customer Support: To respond to inquiries, resolve issues, and improve our services.

3. How We Protect Your Information

At KalpAgro, we implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

  • Encryption: All sensitive data, including payment information, is encrypted using secure SSL (Secure Socket Layer) technology.

  • Access Control: Only authorized personnel have access to your personal data for the purposes outlined in this Privacy Policy.

4. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers in the following situations:

  • Payment Processors: To complete payment transactions securely.

  • Shipping Partners: To ensure your order is delivered accurately and on time.

  • Analytics Providers: To help us understand website traffic and improve your shopping experience.

We ensure that any third parties with whom we share your information comply with privacy and data protection standards.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience, analyze website usage, and remember your preferences. Cookies are small text files stored on your device that help us:

  • Enhance Your Experience: Save your shopping cart, preferences, and login details for quicker access.

  • Analyze Trends: Understand how visitors navigate our website and improve our services accordingly.

You can control cookies through your browser settings, though disabling cookies may limit your experience on our site.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access: You can request to view the personal information we hold about you.

  • Correction: You can request to update or correct any incorrect personal information.

  • Deletion: You can request to delete your personal information from our records, except where required for legal or operational purposes.

  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any communication.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted.

8. International Transfers

Your personal data may be stored and processed outside of your home country. By using our website and services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

9. Children’s Privacy

KalpAgro is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will take steps to delete such data.

10. Updates to This Privacy Policy

KalpAgro reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

  • Email: info@kalpagro.in

  • Phone: 9711983502

  • Address: VPO, Lisan , District Rewari , Haryana , India