KalpAgro Shipping Policy

At KalpAgro, we strive to ensure that your orders are delivered to you in a timely and efficient manner. Please review our Shipping Policy to understand the process and guidelines for order deliveries.

1. Shipping Locations

We currently deliver across selected locations within India. Please check the availability of delivery to your location before placing an order.

2. Processing Time

  • Orders are typically processed within 1-2 business days from the date of purchase.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Processing times may vary during peak seasons, holidays, or unforeseen circumstances.

3. Estimated Delivery Time

  • Delivery timelines vary based on your location and the shipping method selected at checkout.

  • Standard delivery usually takes 3-7 business days from the date of dispatch.

  • Rural or remote areas may experience slightly longer delivery times.

  • We are not responsible for delays caused by courier partners, natural disasters, or other unforeseen events.

4. Shipping Charges

  • Shipping charges, if applicable, will be calculated at checkout based on order value and location.

  • We may offer free shipping on orders above a certain value as part of promotional offers.

5. Order Tracking

  • Once your order has been dispatched, you will receive a tracking number via email or SMS.

  • You can track your shipment through the courier partner’s website using the tracking details provided.

6. Delivery Guidelines

  • Orders will be delivered to the address provided at checkout. Please ensure that your details are accurate to avoid delivery delays.

  • If no one is available to receive the order, the courier may attempt redelivery or leave a notice for further instructions.

  • If an order is returned due to incorrect address details or failure to receive, additional shipping charges may apply for reshipment.

7. Damaged or Missing Items

  • If the outer packaging is visibly damaged upon arrival, we advise you not to accept the delivery and report it to our support team immediately.

  • If the package is intact but the inner product is damaged, please contact us within 24 hours of delivery with photos for a replacement.

  • If an item is missing from your order, notify us within 24 hours of delivery, and we will investigate the issue.

8. Cancellations and Changes

  • Orders can only be modified or canceled before dispatch. Once shipped, cancellations are not possible.

  • If you need to make changes to your order, please contact us immediately at info@kalpagro.in or 9711983502.

9. International Shipping

  • Currently, we do not offer international shipping. Our services are limited to deliveries within India.

10. Contact Us

For any shipping-related inquiries, feel free to reach out to our customer support team:

Email: info@kalpagro.in
Phone: 9711983502
Address: VPO, Lisan, District Rewari, Haryana, India

Thank you for choosing KalpAgro. We appreciate your trust in our products and services!